:root{--bg: #0f1115;--panel: #181b22;--border: #272b35;--text: #e6e8ec;--muted: #9aa0ab;--accent: #4f9cf9;--green: #2ecc71;--amber: #f39c12;--red: #e74c3c}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif}.wrap{max-width:1100px;margin:0 auto;padding:24px}.topbar{display:flex;justify-content:space-between;align-items:flex-start}.tabbar{display:flex;gap:4px;border-bottom:1px solid var(--border);margin:8px 0 20px;overflow-x:auto}.tab{background:none;border:none;color:var(--muted);font-size:14px;padding:10px 16px;cursor:pointer;border-bottom:2px solid transparent;white-space:nowrap}.tab:hover{color:var(--text)}.tab.active{color:var(--text);border-bottom-color:var(--accent);font-weight:600}.logout{background:none;border:1px solid var(--border);color:var(--muted);border-radius:8px;padding:6px 14px;cursor:pointer;font-size:13px}.logout:hover{color:var(--text)}.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center}.login-card{background:var(--panel);border:1px solid var(--border);border-radius:12px;padding:28px;width:320px;display:flex;flex-direction:column;gap:12px}.login-card h1{margin:0}.login-card input{background:var(--bg);border:1px solid var(--border);color:var(--text);border-radius:8px;padding:10px 12px;font-size:14px}.login-card button{background:var(--accent);color:#06121f;border:none;border-radius:8px;padding:10px;font-weight:600;cursor:pointer}.login-card button:disabled{opacity:.6}h1{font-size:22px;margin:0 0 4px}.sub{color:var(--muted);margin:0 0 24px;font-size:14px}h2{font-size:15px;text-transform:uppercase;letter-spacing:.04em;color:var(--muted);margin:28px 0 12px}.cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px}.card{background:var(--panel);border:1px solid var(--border);border-radius:10px;padding:16px}.card .num{font-size:28px;font-weight:700}.card .label{color:var(--muted);font-size:13px;margin-top:4px}table{width:100%;border-collapse:collapse;background:var(--panel);border:1px solid var(--border);border-radius:10px;overflow:hidden}th,td{text-align:left;padding:10px 12px;border-bottom:1px solid var(--border);font-size:14px}th{color:var(--muted);font-weight:600}tr:last-child td{border-bottom:none}.badge{display:inline-block;padding:2px 8px;border-radius:999px;font-size:12px;font-weight:600}.badge.qualified{background:#2ecc7126;color:var(--green)}.badge.collecting,.badge.new{background:#4f9cf926;color:var(--accent)}.badge.unqualified{background:#e74c3c26;color:var(--red)}.badge.open{background:#f39c1226;color:var(--amber)}.badge.in_progress{background:#4f9cf926;color:var(--accent)}.badge.resolved{background:#2ecc7126;color:var(--green)}.layout{display:grid;grid-template-columns:280px 1fr 260px;gap:16px}.list{background:var(--panel);border:1px solid var(--border);border-radius:10px;overflow:hidden;max-height:460px;overflow-y:auto}.list .item{padding:10px 12px;border-bottom:1px solid var(--border);cursor:pointer}.list .item:hover{background:#1e222b}.list .item.active{background:#232734}.list .item .name{font-weight:600}.list .item .meta{color:var(--muted);font-size:12px}.chat{background:var(--panel);border:1px solid var(--border);border-radius:10px;padding:16px;min-height:200px;max-height:460px;overflow-y:auto}.group-controls{display:flex;align-items:center;gap:10px;flex-wrap:wrap;background:#1c2030;border:1px solid var(--border);border-radius:8px;padding:8px 12px;margin-bottom:12px;font-size:13px}.group-controls button{background:var(--accent);border:none;color:#fff;border-radius:6px;padding:4px 10px;font-size:12px;cursor:pointer}.msg{margin-bottom:10px;max-width:80%;padding:8px 12px;border-radius:10px;font-size:14px;line-height:1.4}.msg.user{background:#232734}.msg.assistant{background:#4f9cf926;margin-left:auto}.msg.admin{background:#f39c1226;border:1px solid rgba(243,156,18,.3)}.msg .who{font-size:11px;color:var(--muted);margin-bottom:2px}.who-admin{color:#f39c12!important;font-weight:600}.admins-panel{background:var(--panel);border:1px solid var(--border);border-radius:10px;padding:14px;max-height:460px;overflow-y:auto}.admins-panel h3{margin:0 0 4px;font-size:14px}.admins-form{display:flex;flex-direction:column;gap:6px;margin:10px 0}.admins-form input{background:#1c2030;border:1px solid var(--border);color:var(--text);border-radius:6px;padding:6px 8px;font-size:13px}.admins-form button{background:var(--accent);border:none;color:#06121f;border-radius:6px;padding:6px 10px;font-size:13px;cursor:pointer;font-weight:600}.admins-list{list-style:none;padding:0;margin:0;display:flex;flex-direction:column;gap:8px}.admins-list li{font-size:13px;display:flex;align-items:center;gap:6px;flex-wrap:wrap}.admins-list .link-danger{margin-left:auto;font-size:11px}.kind{font-size:11px;text-transform:uppercase;color:var(--muted)}.empty{color:var(--muted);padding:16px}.err{color:var(--red);padding:12px}.listing-form{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:14px}.listing-form input,.listing-form select{background:var(--panel);border:1px solid var(--border);color:var(--text);border-radius:8px;padding:8px 10px;font-size:13px;min-width:110px}.listing-form input.wide{flex:1 1 280px;min-width:240px}.listing-form button{background:var(--accent);color:#06121f;border:none;border-radius:8px;padding:8px 16px;font-weight:600;cursor:pointer}.listing-form button:disabled{opacity:.6;cursor:default}select.badge{border:1px solid var(--border);cursor:pointer}select.badge.available{color:var(--green)}select.badge.pending{color:var(--amber)}select.badge.reserved{color:#3498db}select.badge.rented{color:var(--muted)}select.badge.requested{color:var(--accent)}select.badge.confirmed{color:var(--green)}select.badge.completed{color:var(--muted)}select.badge.cancelled{color:var(--red)}select.badge.active{color:var(--green)}select.badge.past{color:var(--muted)}.badge.paid{background:#2ecc7126;color:var(--green)}.badge.unpaid{background:#e74c3c26;color:var(--red)}.badge.partial{background:#f39c1226;color:var(--amber)}.analytics-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:12px}.analytics-panel{background:var(--panel);border:1px solid var(--border);border-radius:10px;padding:16px}.analytics-panel-title{font-size:13px;font-weight:600;color:var(--muted);text-transform:uppercase;letter-spacing:.04em;margin-bottom:12px}.funnel-total{font-weight:400}.funnel-row{display:flex;align-items:center;gap:8px;margin-bottom:8px}.funnel-label{width:90px;font-size:13px;color:var(--muted);flex-shrink:0}.funnel-track{flex:1;height:8px;background:var(--border);border-radius:4px;overflow:hidden}.funnel-fill{height:100%;border-radius:4px;transition:width .4s}.funnel-count{font-size:13px;font-weight:600;min-width:70px;text-align:right}.funnel-pct{font-weight:400;color:var(--muted);font-size:11px}.conversion-note{font-size:12px;color:var(--muted);margin-top:8px}.msg-chart{display:flex;align-items:flex-end;gap:3px;height:100px;padding-top:8px;overflow-x:auto}.msg-bar-col{display:flex;flex-direction:column;align-items:center;flex-shrink:0}.msg-bar{width:12px;background:var(--accent);border-radius:2px 2px 0 0;min-height:4px}.msg-bar-label{font-size:9px;color:var(--muted);margin-top:4px;writing-mode:vertical-rl;transform:rotate(180deg)}.broadcast-textarea{width:100%;background:var(--panel);border:1px solid var(--border);color:var(--text);border-radius:8px;padding:10px 12px;font-size:14px;resize:vertical;font-family:inherit}.link-danger{background:none;border:none;color:var(--red);cursor:pointer;font-size:13px;text-decoration:underline;padding:0}.primary-btn{background:var(--accent);color:#06121f;border:none;border-radius:8px;padding:8px 16px;font-weight:600;cursor:pointer}.primary-btn:disabled{opacity:.6;cursor:default}.import-result{color:var(--muted);font-size:13px;margin-left:10px}.muted-cell{color:var(--muted);font-size:12px}.editable-cell{cursor:text;border-bottom:1px dashed transparent}.editable-cell:hover{border-bottom-color:var(--muted)}.sortable-col{cursor:pointer;-webkit-user-select:none;user-select:none}.sortable-col:hover{color:var(--text, #fff)}code{background:#1e222b;padding:1px 6px;border-radius:4px;font-size:12px}